Shipping for most items is via Canada Post Xpresspost (Air). For large bulky items shipping will be by Expedited Ground Post. Expedited Ground is also used for items that include free shipping. Shipping to international destinations is by International Expresspost (EMS). All shipments are guaranteed delivery. If the package is lost in the mail we will ship a replacement. You will receive an email with shipping and tracking information once the order has been processed. Please email if you have any special requests or questions regarding shipping.
Shipping Standard within Canada for Xpresspost is 2-3 business days. Shipping Standard within Canada for Expedited is 2-8 days depending on destination. We are in BC so BC orders are 2 days, Maritimes destinations are 7-8 days.
When ordering Items that include free shipping you may wish to upgrade to Xpresspost for a small charge for quicker delivery. This will be shown as an option before you add your item to Cart.
The Shipping Standard to the US for Xpresspost is 4-5 business days. (Customs clearance time is variable and is included in this standard.)
The Shipping Standard for International Expresspost (EMS) for destinations outside North America is 6-9 business days.
With automated ordering systems occasionally a problem may arise. You will receive an automated email from Canada Post with the tracking number once the order is processed for shipment. If you do not receive this message within 3 business days of making your order please contact us immediately.